Sales Administration FAQ

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Sales Administration FAQ

The Help section has been designed to provide answers to common user issues relating to Silicomp products and software. Click on the relevant category below for more information:

What are Silicomp banking details to pay by wire transfer?

What are the Sales Terms and Conditions?

How can I get an estimate for the products in your catalogue?

I am a new customer: How may I place an order?

I am a new customer: How do I get a login and password so I can shop online?

What do Silicomp warranty and maintenance contracts cover?

How can I track the progress of my order?

What is the cost of shipping?

How do I update my user details?

How can I pay for my order online

Where can I find out more information concerning EMVCo or EMVCo Type Approval?

What do Silicomp warranty and maintenance contracts not cover?

When are Customer Service and Support teams available?

Do you provide training regarding testing and test processes?

I need technical support: Whom shall I contact?

Where do I find user manuals for download?

Do you provide help setting up these test tools?

Customer area

News

NEW! ETEC Verify for TIP

NEW! ETEC Verify for TIP, the log analysis tool for MasterCard TIP testing, is now available in our online store. Visit the News section to find out more.

Meet with Silicomp at Cartes 2006 exhibition

Silicomp will be present on booth 4J100 at Cartes 2006 exhibition, on November 7-9, Parc des Expositions Paris-Nord Villepinte.

E-payment

Online payment on this portal!

ETEC PayPass Subsets now available!

The latest ETEC subsets designed to test MasterCard PayPass� contactless host and terminal applications are available to purchase now in our online store.